Terms and Conditions

§ 1 Scope of Application

These Terms and Conditions apply to all contracts between Lunavo Solutions LLC, 1207 Delaware Ave #4283, Wilmington, DE 19806, USA (hereinafter: "Provider"), and customers based in Germany or an EU member state, regarding web design, digital, and development services offered via the website www.lunavosolutions.com.

§ 2 Contract Formation

The presentation of services on the website does not constitute a binding offer, but a non-binding invitation to submit an offer.

A contract is concluded when the customer accepts an individual offer from the provider in writing or electronically.

The contract text will be provided to the customer by email after contract conclusion.

§ 3 Scope of Services

The provider provides web design, development, and consulting services according to the individually agreed offer.

Services not owed (e.g., hosting, maintenance, SEO, support) require an explicit agreement.

§ 4 Customer Cooperation Obligations

The customer provides all necessary information, content, and materials in a timely manner.

The customer warrants that they have all necessary usage rights to the provided materials and indemnifies the provider against third-party claims.

§ 5 Compensation and Payment

Compensation is based on the offer. All prices are stated in euros.

Payments are due within 14 days of invoicing, unless otherwise agreed.

The provider is entitled to request reasonable advances or partial payments.

§ 6 Acceptance

The customer is obliged to promptly inspect completed services and declare acceptance if no material defects exist.

Acceptance is also deemed to have occurred if the customer does not report defects within 10 working days.

§ 7 Usage Rights

After full payment, the customer is granted the contractually agreed simple usage rights to the created services.

The provider remains the owner of all copyrights unless a different written agreement has been made.

Transfer or modification of the services by the customer is only permitted with the provider\'s consent.

§ 8 Warranty and Liability

Statutory warranty provisions apply.

The provider is only liable for intent and gross negligence. For slight negligence only in case of breach of essential contractual obligations.

Liability for indirect damages and lost profits is excluded.

The liability limitations also apply in favor of vicarious agents.

§ 9 Right of Withdrawal for Consumers

Consumers who conclude a distance selling contract have a statutory right of withdrawal. Details are provided in the withdrawal instructions, which will be provided to the customer separately.

§ 10 Data Protection

The processing of personal data is carried out in accordance with the privacy policy, which can be viewed on the website.

§ 11 Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

The place of jurisdiction for all disputes arising from contractual relationships is, to the extent permitted, the registered office of the provider.

Should individual provisions of these Terms be or become invalid in whole or in part, the validity of the remaining provisions remains unaffected.