Privacy Policy

1. Data Controller

The controller for the processing of personal data within the meaning of the General Data Protection Regulation (GDPR) is:

Lunavo Solutions LLC
1207 Delaware Ave #4283
Wilmington, DE 19806
USA
Email: info@lunavosolutions.com
Website: www.lunavosolutions.com

2. General Information on Data Processing

We take the protection of your personal data very seriously. We process your data exclusively on the basis of legal provisions (GDPR, BDSG, TMG).

This privacy policy informs you about how, to what extent and for what purpose personal data is processed when using our website and services.

3. What Data We Collect and Process

a) When Visiting the Website

IP address
Date and time of request
Content of request (specific page)
Access status / HTTP status code
Amount of data transferred
Browser type and version
Operating system
Referrer URL
Language and version of browser software

Purpose: Technical provision of the website, system security, error diagnosis
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest)

b) Contact

When you contact us by email or contact form, we store your information:

Name
Email address
Phone number (if provided)
Your message / inquiry

Purpose: Processing of the contact request
Legal basis: Art. 6 para. 1 lit. b GDPR (pre-contractual measures)

c) Contract Performance

When commissioning, we additionally store:

Address data
Payment data (e.g., IBAN)
Project-related communication data

Purpose: Contract fulfillment, project communication, billing
Legal basis: Art. 6 para. 1 lit. b GDPR (contract), Art. 6 para. 1 lit. c GDPR (legal obligations)

4. Cookies and Tracking

We use technically necessary cookies to keep our website functional.
We only use tracking or marketing cookies with your explicit consent via our cookie banner.

Legal basis:
Technically necessary cookies: Art. 6 para. 1 lit. f GDPR
Analysis/marketing cookies: Art. 6 para. 1 lit. a GDPR (consent)

You can revoke your consent at any time or adjust it via your browser\'s cookie settings.

5. Data Transfer to Third Countries

Since our company is based in the USA, your data may be transferred to the USA.
We only use services where appropriate data protection guarantees exist (e.g., EU standard contractual clauses or participation in the EU-US Data Privacy Framework).

Legal basis: Art. 49 para. 1 lit. a GDPR (consent), Art. 46 GDPR (standard contractual clauses)

6. Storage Duration

We only store your data for as long as necessary for the respective purposes or as required by legal retention obligations.

Inquiries: max. 12 months
Contract data: 6 to 10 years (according to tax and commercial law)
Cookies: according to cookie table (banner)

7. Your Rights as a Data Subject

You have the following rights:

• Access to your stored data (Art. 15 GDPR)
• Rectification of incorrect data (Art. 16 GDPR)
• Erasure ("right to be forgotten") of your data (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Objection to processing (Art. 21 GDPR)
• Withdrawal of consent (Art. 7 para. 3 GDPR)
• Complaint to a supervisory authority (Art. 77 GDPR)

Please direct your inquiries to: info@lunavosolutions.com

8. Security of Processing

We implement appropriate technical and organizational measures to protect your data against manipulation, loss, destruction, or unauthorized access (e.g., SSL encryption, access restrictions).

9. Changes to this Privacy Policy

We reserve the right to update this privacy policy in case of legal or technical changes. The current version can be found at: www.lunavosolutions.com/datenschutz